Overview
This Privacy Policy describes how Ava Finance (“we,” “us”) collects, uses, shares, and protects information when you visit avasfinance.com or submit a loan request. By using the site, you agree to the practices described here. This page is written to be read; if anything is unclear, contact us at [email protected].
Information We Collect
Information you provide: when you submit a request, that includes contact details (name, email, phone, address), financial details (income, employer, banking information), identification details (date of birth, SSN where required for lender matching), and the loan amount you're requesting. Information collected automatically: device type, browser, IP address, pages visited, and referring URLs, via standard server logs and analytics tools. Cookies: we use functional cookies for site operation and analytics cookies to understand how pages are used; browser settings can limit cookies, though the request form requires functional ones.
How We Use Information
We use the information you provide to transmit your loan request to lenders in our network, to respond to your inquiries, to operate and improve the site, to comply with legal obligations, and to prevent fraud and misuse. We do not sell your personal information to unaffiliated marketing companies as a business model; sharing occurs as described below.
How Information Is Shared
With network lenders: submitting a request authorizes us to transmit it to lenders whose criteria it may fit; those lenders use it to decide whether to extend an offer, under their own privacy policies. With service providers: hosting, security, analytics, and communications vendors who process data on our behalf under contractual limits. For legal reasons: where required by law, subpoena, or to protect rights, safety, and the integrity of the service. If Ava Finance is involved in a merger or acquisition, information may transfer as a business asset with equivalent protections.
Data Security & Retention
Requests are transmitted using industry-standard encryption (TLS), and access to personal information is limited to personnel and providers who need it. No internet transmission is perfectly secure; we protect data with measures appropriate to its sensitivity and retain it only as long as needed for the purposes above and applicable legal requirements, after which it is deleted or de-identified.
Your Choices & Rights
You may request access to, correction of, or deletion of your personal information by emailing [email protected]; we honor requests as required by applicable law, including state privacy laws that grant access, deletion, correction, and opt-out rights to their residents. You can opt out of non-essential emails via the unsubscribe link in any message. Note that deleting information tied to an active lender relationship may require contacting that lender as well.
Children
The site is intended for users 18 and older. We do not knowingly collect information from anyone under 18; if you believe a minor has provided information, contact us and we will delete it.
Changes to This Policy
We may update this policy as practices or laws change; the current version is always at this URL, and material changes will be noted prominently on this page. Continued use of the site after changes constitutes acceptance.
Contact
Privacy questions: [email protected] · (888) 843-4026 · 7025 Maple Grove Ave, Suite 535, Denver, CO 80202.
